QASSS is here to ensure installers honour their promises and guarantees and do a professional job from start to finish. QASSS helps consumers make the right choice by using reputable installers that use ethical sales practices, deliver quality workmanship and offer value-for-money.
We continually monitor and evaluate each and every one of our scheme’s performances. After every installation, each scheme writes directly to the customer to ask them to provide feedback on their experiences. We also monitor and audit our scheme members on a regular basis.
Our annual reports will be published here.
We have produced a comprehensive Member Performance Monitoring process. This monitors many aspects of the consumer experience and adherence to all aspects of the Schemes Rules and Code of Practice.
There are 3 methods which we use to measure the effectiveness of the Scheme Rules and Code of Practice. These are:
Click the logos to the right to learn more about each individual scheme.